Most frequent questions and answers
You host your domain with us on a month to month basis, so if you are unhappy with us for any reason, you can move your domain to another hosting company. We require 30 days notice for the release of your domain. However, if you are on our yearly contract packages, which is all inclusive, you may only give us notice after your year contract has expired.
We will do the domain registration in your name, so the domain is your property.
Please check our Products and Pricing page to see how much it will cost. If you are still unsure, please contact us for a free personal quote.
We make use of a third party for all our photographic needs. We will gladly give you their contact details if you want to make use of them.
Every site is unique, but it takes between 2 to 4 weeks.
We can design a shopping site with a shopping cart function for you.
Yes we can. You can visit our Products and Pricing page for prices on our maintenance packages or email us for more information.
You will find examples of work done by us in the gallery under the Our Work page.
Yes we do design logo’s.
We require a 50% deposit upfront and the other 50% when we are done with your site.
If you are making use of our yearly package (monthly payments) you simply have to make your required monthly payment for one year.
Yes, no problem. You can visit our Products and Pricing page for prices or email us for more information.
Your website can be changed or redesigned at any time. If you have the ability you can do it yourself. Otherwise we can do it for you. You will find our fees under Products and Pricing.
Absolutely. We can discuss your needs and create a website that will suite your specific needs.
You can either load your own products or we can do it for you. You will find our fees under Products and Pricing.
The only yearly fee is the renewal of your domain name. This is done every year. If your domain name is not renewed, you will loose it. You will find the cost of a domain renewal under Products and Pricing. Please note, this is only applicable if you do NOT have a yearly contract with us. In the case of a yearly contract (monthly fee of R350-00) everything is included. There is NO additional fees.
Every website is hosted on a server. You pay a monthly fee, package dependant, to host your website on a server.
At first you have to register your domain. We also charge a admin fee. The domain registration is R200-00 and the admin fee is R100-00. The designing of the website, whether it is a shopping or html site doesn’t matter, is R2000-00. This means your start up fee will be R2300-00. The monthly hosting is an additional R40-00 to R120-00, depending on your package. Your domain name needs to be renewed once a year. And that is the total cost. If you prefer our yearly contracts, the only amount payable is R350-00 per month, all inclusive. NO additional fees.
Yes you can. And we are always just a phone call away.
Yes it is. You just contact us and we will do the upgrade.
Yes we do. Please contact us for more information and a quote.
An e-commerce site is a shopping site with a shopping cart function.
Yes, if that is what you want, we will link your website with your Facebook page.
A domain name is a unique address which points to your website.
We will NOT place ads on your site unless you specifically request us to do so.
We require photographs in Jpeg format. The higher the resolution the better. They can always be reduced in size rather than increased.
We register domain names as part of our service to you.
We will need your logo (if you already have one). If you do not have a logo we can design one for you. We will also need all the photo’s you want to add to the website. Acceptable file formats for logo’s and photo’s are jpeg. Any special instructions you wish to be included in the website, for example a link to a facebook page. Lastly we will need the text or content you want on the website. We will also need to understand your business so that we can create a website that will suite your needs. So any additional info will be helpful.
All our printed items are delivered free of charge to you.
We prefer to deliver via courier, if possible.
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